Social learning — namely, the use of social media in the workplace to foster learning, collaboration, networking, knowledge sharing, and communications — has taken on a kind of religious fervor among learning practitioners during the past couple years. And not without good reason: It often creates more powerful and enduring learning experiences; it helps people establish and leverage social connections to accelerate the distribution and sharing of experiences, content and guidance; and it allows learners to be more productive, learn faster and work smarter.
Value Creation from social learning is more likely to take place when the business context and the learning ecosystem are “optimal.”
The Business Context: What sort of influencers in the business context will encourage and help maintain an optimal learning ecosystem?
The (Learning) Ecosystem: What sort of influencers in the learning ecosystem will create an effective social learning system?
Value Creation: What sort of value creation comes from an optimal business context and learning ecosystem?